Terms & Conditions

warranty conditons:

Spring mattress warranty

  • Broken springs or spring wires.
  • Springs or spring wires separated from the unit and appear out of mattress through the layers.
  • Manufacture defect in fabric and stitching.

Bed base warranty:

  • Manufacturing defect (disjoining) of wooden frames and slats.
  • Manufacturing defects of spring wires and spring.
  • Scratch or cut in the fabric or dirty as a reason of transportation from SLEEP HIGH during loading and unloading.

Conditions excluded in warranty:

  • Changing color of fabric, dirty or burning as a reason of hasty use.
  • Misuse of mattress handles to relocate in abnormal way.
  • Damages of spring unit chasis by unusual way of relocation.
  • Damages caused by usage of perpendicular way of storing beds and mattresses.
  • Damages of matrresses caused by using unsuitable & unreasonable bed base.
  • Due to high humidity or liquid dirty, changes the smell of mattresses from inner part.
  • Missing the original stamped invoice.
  • Unrespect full follows of the right instructions that turn the mattress every 3 months.
  • Storage in an inproper place & method not suitable to.
  • Using unsuitable liquid material to clean the mattress like cloroxmight destroy the mattress fabric.

Terms and Conditions

These are the general terms and conditions that apply to your online purchases of products through our website

In addition to these General Terms and Conditions, there are other important legal terms related to the Return Policy and Cancellation Policy. Agreeing to these General Terms and Conditions means that you agree to and be bound by the Return Policy, all of which are part of a legally binding contract between you and us. You should read these General Terms and Conditions and Return Policy carefully before purchasing anything from the Home and Sleep online store.

We reserve the right to change the General Terms and Conditions and Return Policy at any time. Any changes to the Terms and Conditions will apply to all new orders after such changes have been posted on the Home & Nome online gallery page. You should review the General Terms and Conditions and Return Policy published on the Home & Sleep Online Gallery page prior to each order.


Using our website (even without purchasing any of our products) means that you agree to and are bound by these terms and conditions.


We strive to ensure that all information on the Home and Nome website, including product descriptions and prices provided, is accurate and correct at all times. However, errors may occur. We will try to correct all errors and information on the site as quickly as possible, if we find that this error has any effect on your order we will try to inform you immediately.

Our services


The colors of the products displayed on the Website depend on many factors, including the display settings used on the Website; The shape and sizes of the products. It may actually look different than on screen. We provide dimensions and measurements with product descriptions, it is your responsibility to ensure that the actual size of each product fits your purpose.


The images on the website are for illustration purposes only, in order to get an accurate description of any product and its details you should read the product description mentioned.

Availability of products

All products are dependent on availability in stock, which means that we will not be able to fulfill your order if it is not available. Products for sale may be discontinued either online or in stores at any time. It is our responsibility, in such cases, to refund you the amount paid for products you did not receive.

Information validity

Home and Nom takes care of the correctness of the information provided by the customer; On the other hand, the customer is fully responsible for the accuracy of his personal information and data required to complete the purchase process. The customer bears the responsibility in the event of the availability of any incorrect information. Sleep High will not be liable if otherwise occurs.


We will do our best to make our site free of any viruses, you should make sure that you use appropriate software to detect viruses and other malicious content on the Internet on your computer or smartphone.

be cerfull ! You may encounter many fake Home and Sleep websites, which may look similar to the official website and claim to sell our products. And we assure that Home and Nom is not responsible for any fraud or fraudulent attempts by other sites.


Available services

We reserve the right at any time to modify, discontinue sale, discontinue services for any of our products, and discontinue online shopping temporarily or permanently, with or without prior notice. In the event that our service stops after payment, we will return any outstanding amounts in accordance with the return policy.



It is your responsibility to ensure the confidentiality of your login, password, and all other data relating to your account at all times. You agree to notify us as soon as you become aware of any suspicion or risk to the security of your account.


Eligibility to order and purchase our products

If you are under the age of eighteen, you may not be authorized to purchase from Home and Nom. The delivery address must be within the Kingdom of Saudi Arabia (note: delivery locations may vary during certain marketing campaigns), . You must provide a valid e-mail and a cell phone number that you can easily contact. Although we sell children's products, they must be purchased by adults only.


paying off

You can pay for the products you have purchased by any of the methods listed on the checkout page of our store Shopping

We will collect the required amount that you paid from your card at the time you place the order directly or in cash if you choose to pay on delivery. We will contact you if we have any problems getting a refund for your purchase. Collecting the value of the order does not mean acceptance of the purchase, in the event that your order is not accepted, we will refund you the full amount as soon as possible (and in any case within three working days from the date of notification of rejection of your order).

We are not responsible for refunding to your bank. The refund date to your credit card may vary according to the bank. (May take from one (1) business day to three (3) weeks).


Product Availability

Although we constantly check the accuracy of our inventory in the Home & Nome online store and to match the actual inventory quantity in our warehouse, errors may occur. So while we discover any error in the stock quantity of any product you have ordered, we will notify you as soon as possible. We will give you the option to reconfirm your order according to the correct quantity in stock or cancel your order if desired. If you wish to cancel your order due to incorrect stock quantity data or if we fail to provide the product you ordered, we will return the full amount as soon as possible in accordance with our refund policy in the refund section. In the event that we fail to contact you using the contact information you provided when placing your order, we will deal with the order as if it was canceled and the amount will be fully refunded in accordance with the refund policy.

When you place an order from the "Home and Sleep Online Store", you can cancel your order at any time before.